Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: December 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service.

Information We Collect

Personal Information

When you contact us or use our services, we may collect personal information that you voluntarily provide, such as:

  • Name and contact information (email, phone number)
  • Company information and job title
  • Project requirements and preferences
  • Communication records and correspondence
  • Payment and billing information

Automatically Collected Information

We may automatically collect certain information when you visit our website:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our website
  • Referral sources
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for various purposes:

  • To provide, maintain, and improve our services
  • To communicate with you about projects and inquiries
  • To send newsletters and marketing communications (with consent)
  • To process payments and manage billing
  • To personalize your experience on our website
  • To analyze website usage and improve functionality
  • To comply with legal obligations
  • To protect against fraud and security threats

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: Trusted third-party vendors who help us operate our business
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Consent: When you have given explicit consent to share your information

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

  • SSL/TLS encryption for data transmission
  • Secure servers and databases
  • Regular security assessments and updates
  • Access controls and employee training
  • Incident response procedures

Please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your information in a structured format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request restriction of processing your information

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

  • Client information: Duration of business relationship plus 7 years
  • Project files and communications: 5 years after project completion
  • Marketing communications: Until you unsubscribe or 3 years of inactivity
  • Website analytics: 26 months
  • Legal compliance: As required by applicable laws

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

If we become aware that we have collected personal information from children under age 16 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]

Phone: +1 (415) 931-5200

Address: 320-1 Village Ln, Los Gatos, CA 95030