Terms & Conditions

By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

Innovate Official provides digital innovation services including but not limited to:

• Strategy & Innovation consulting
• Creative design and branding services
• Digital development and web solutions
• Mobile application development
• Growth marketing and digital strategy
• Ongoing support and maintenance services

We reserve the right to modify, suspend or discontinue any aspect of our services at any time without prior notice.

When using our services, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use our services only for lawful purposes
• Respect intellectual property rights
• Comply with all applicable laws and regulations
• Not engage in any activity that could harm or disrupt our services

Project Scope and Deliverables

All projects begin with a detailed proposal outlining scope, deliverables, timeline, and pricing. Changes to the agreed scope may result in additional charges and timeline adjustments.

Payment Terms

• Payment schedules are defined in individual project agreements
• Late payments may incur interest charges as specified in the agreement
• Work may be suspended for accounts more than 30 days overdue
• All prices are exclusive of applicable taxes unless stated otherwise

Revisions and Approvals

The number of revisions included in each project phase will be specified in the project agreement. Additional revisions beyond the agreed scope may incur additional charges.

Client Content and Materials

You retain ownership of all content, materials, and intellectual property you provide to us. By providing these materials, you grant us a license to use them solely for the purpose of completing your project.

Work Product

Upon full payment of all fees, you will own the final deliverables created specifically for your project. However, we retain the right to:

• Use general methodologies, know-how, and experience gained
• Display the work in our portfolio and marketing materials
• Retain ownership of any pre-existing tools or frameworks used
• Use project learnings to improve our services for other clients

Third-Party Materials

Any third-party materials, software, or services incorporated into your project remain subject to their original licenses and terms of use.

We understand that you may share confidential information with us during the course of our working relationship. We commit to:

• Keep all client information strictly confidential
• Use confidential information only for the purpose of providing services
• Not disclose confidential information to third parties without consent
• Implement reasonable security measures to protect confidential information
• Return or destroy confidential information upon request

This obligation survives the termination of our service agreement and continues indefinitely.

To the fullest extent permitted by applicable law, Innovate Official shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Our total liability to you for all claims arising out of or relating to our services shall not exceed the total amount paid by you for the specific service that gave rise to the claim.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.

We warrant that our services will be performed with reasonable care and skill in accordance with industry standards. However, we make no other warranties, express or implied.

We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our services will meet your specific requirements or expectations.

Any advice, recommendations, or information provided by us should not be relied upon as the sole basis for business decisions.

Either party may terminate a service agreement with written notice as specified in the individual project agreement. Upon termination:

• You will pay for all work completed and expenses incurred up to the termination date
• We will deliver all completed work and materials in our possession
• Both parties will return any confidential information
• Rights and obligations that by their nature should survive will continue after termination

We reserve the right to terminate services immediately for non-payment, breach of these terms, or if we determine that continuing the relationship is not in our best interest.

These Terms shall be interpreted and governed by the laws of the State of California, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or our services shall first be addressed through good faith negotiations. If a resolution cannot be reached, disputes will be resolved through binding arbitration in San Francisco, California.

You agree to waive any right to a jury trial and to bring claims only in your individual capacity, not as part of any class or representative action.

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

Your continued use of our services after any changes become effective constitutes acceptance of the revised Terms. If you do not agree to the new terms, you should discontinue using our services.

If you have any questions about these Terms and Conditions, please contact us: